| I am truly amazed at how many
people spend hours in company research and rehearsal of interview questions, yet
they fail to realize that the impression they make on the interviewer in the
first seven seconds can make or break them in their quest for a job. If you
overlook simple rules of good grooming, etiquette, introductions and body
language, regardless of how much experience you have, you will probably never
land the position.
To help you make a solid first impression, here are a few
suggestions and observations:
Within the first seven seconds we make our initial impression
of an individual. We judge their appearance—are they attractive in terms of
personal grooming and are they wearing sharp, contemporary, appropriate
clothing. Does their body language (particularly facial expressions) convey
confidence? Finally, are they friendly? Are they likable, and are they the type
of people we want to associate with?
Within the first 60 seconds we form very strong opinions of
others that are very difficult to reverse. According to William Thourby in "You
Are What You Wear," we make ten psychological judgments in a first impression
including success level, economic status, integrity, education level, social
position, level of sophistication, economic heritage, social heritage,
educational heritage and moral character.
By simply upgrading a mediocre appearance with a new suit,
contemporary tie/scarf, appropriate clothing colors, neat haircut, and tasteful
jewelry, we can dramatically improve our likelihood of landing a job. The
Clairol Corporation, in a salary research study, sent out "before" and "after"
photographs and identical resumes to more than 1,000 companies. The companies
indicated a greater likelihood to hire and an eight to twenty percent higher
projected salary as a result of an upgraded appearance.
Collectively, conversation, hygiene, clothing, body language,
handshake, and grooming must convey confidence, integrity and consistency.
An introduction to someone or your entrance into a meeting or
panel interview should convey friendliness. Companies hire people they know and
like. Immediately try to create a strong "likability" factor.
In your conversations with others, avoid talking about
religion, politics, or personal family matters. Many people believe it is okay
to talk about family, especially children, but this can be a trap you don't want
to fall into. If the interviewer is going through a divorce or if there is a
serious illness in the family, you may have opened up a topic area that will
make everyone uncomfortable and which may cost you the position. Only talk about
family matters if the interviewer is the first to bring up the subject area, and
then you should still exercise caution.
When meeting several people at one time such as during a panel
interview, try to involve everyone in the discussion. Try to direct comments or
questions to all participants so they can see your sincere interest.
When speaking with someone, never draw closer than arm's
length. Any closer and you are invading their personal space and it will
normally make them very uncomfortable. Practice having a firm handshake that you
hold for a couple of seconds. If you have a tendency to have sweaty palms,
always dry your hands on a handkerchief prior to the handshake.
Never, never ever be late for an interview or appointment. If
necessary, drive to the interview location the day before to locate the office
and determine how long it will take you to get there. I believe in Vince
Lombardi's standard: "On time is always 15 minutes ahead of time."
Remember this advice regarding your introductions and
conversations: The best "conversationalists" are the ones who talk the least and
ask the most questions.
Good luck in making your first impression. Put a big smile on
your face, give a firm handshake, let them see your friendliness and your
interview will be off to a great start.
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